Sample Billing Dispute Letters
Sample Letter 2: Report Accounting Mistake on Monthly Bill
Certified Mail No. _________________
Return Receipt Requested
Date
Name of Creditor
Address
City, State, Zip Code
Re: Account of John M. Doe; Account Number 12345678910
Dear Sir or Madam:
I am writing to report that you did not properly credit my account with the payment I sent you last month (June, 2019). I sent you a payment of $160.00, but my statement indicates that I made a payment of just $60.00.
I have attached the following documents as proof of your mistake:
(1) A copy of the front and back of my cancelled check in the amount of $160.00;
(2) A copy of my June statement with the incorrect $60.00 payment notation circled in red.
Please investigate this matter and correct the billing error as soon as possible. Thank you.
Sincerely,
John Doe
111 Elm Street
Anytown, ST 00000
123-456-7890
attachments
Sample Letter 3: Send if first letter doesn't resolve the problem
Certified Mail No. 000000000000
Return Receipt Requested
Date
Name of Creditor
Address
City, State, Zip Code
Re: Account of John M. Doe; Account Number 12345678910
Dear Sir or Madam:
I have just received my August 2019 statement and noticed that the billing error I reported to you last month has still not been corrected. I sent you a certified letter on July 16, 2019 informing you that you did not properly credit my account. A copy of that letter and my certified mail receipt proving you received my first letter are attached to this letter.
Once again, I an informing you that I sent you a payment of $160.00 in June, 2019, yet, you credited my account for only $60.00. I have once again attached copies of the following documents as proof:
(1) A copy of the front and back of my cancelled check in the amount of $160.00;
(2) A copy of my June statement with the incorrect payment amount circled in red.
Please comply with the Fair Credit Billing Act and correct your mistake as soon as possible. I have better things to do with my time than send you certified letters. If this error is not corrected on my next statement, I am going to report the matter to the proper regulatory agency.
Sincerely,
John Doe
111 East Elm Street
Anytown, ST 00000
123-456-7810
attachments
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